FEBRUARY 15 & 16 Using the new 4th edition of the Mediator’s Handbook as a foundation, participants will develop a deeper understanding of how mediation works, and increase the range and flexibility of their practice. Skills that practicing mediators will learn include:
- getting people to the table,
- focused, positive and respectful facilitation tools ;
- responding to emotional escalation;
- handling 4-10 people at the table;
- models for understanding conflict and conflict resolution;
- bringing mediation to a close;
- evaluating your own mediation processes.; and
- other topics of interest to the participants.
The New Mediator’s Handbook is here with lots of fresh and practical ideas! Ways to get people to the table What information to draw out. How to word questions. Turning complaints and attacks into productive conversations. Specific ways to reframe interests and topics. Softening adversarial mindsets. Books will be available for purchase.
Jennifer Beer, Ph.D. is a professional mediator who has mediated conflicts and facilitated meetings in communities and non-profit organizations for 3 decades. Her facilitation and training business, JB Intercultural Consulting, focuses on working effectively in intercultural environments and dealing with conflicts in organizations.
Today, Jenny combines her mediation experience and cultural anthropology background to teach negotiation at Wharton (University of Pennsylvania) and for ALBA business school in Athens, Greece. She offers workshops in mediation, conflict assessment, training design and cross cultural
When: Friday, February 15th & Saturday, February 16th 9am – 5pm
Where: The Peace Center 102 W. Maple Ave., Langhorne, PA